Privacy Policy

Email, SMS, and Phone Usage

We collect your email address and phone number when you interact with our website to:

  • Contact you about your transportation request or reservation.
  • Send confirmations, updates, and other service-related messages via email or SMS.
  • Offer the option to create a customer account.
  • Send marketing and promotional messages if you opt in (you can opt out at any time).

Your contact information may be shared with drivers, affiliates, and service providers **strictly for the purpose of fulfilling your transportation service**.

Data Collection & Tracking Technologies

We use tracking technologies such as cookies, web beacons, and similar tools for analytics, advertising, and performance monitoring. This includes:

  • Google Analytics to understand user behavior and site performance.
  • Google Ads for remarketing, conversion tracking, and campaign optimization.
  • Google Tag Manager to manage all tags and tracking codes.
  • Microsoft Clarity to analyze user interaction for UX improvement.

By using our site, you consent to the use of cookies and similar technologies. You may disable cookies through your browser settings.

Payment Security

We process all online payments through trusted third-party payment processors such as Stripe and others. These payment gateways are PCI-DSS compliant and use encryption and other industry-standard security measures to protect your payment information.

We do not store or have access to your full credit card details on our servers at any time. All sensitive payment information is handled directly by the payment processor.

Data Sharing & Third Parties

We may share your personal information with the following third parties, strictly for business and service-related purposes:

  • Assigned drivers or affiliates who are completing your transportation request.
  • Marketing platforms for communication (e.g., SMS, email providers).
  • Analytics and tracking tools for internal optimization (e.g., Google, Microsoft).

We do not sell your personal data. All data shared is limited to what is necessary for the service to function.

Your Privacy Rights

You have the right to:

  • Access or request a copy of the personal data we have on file.
  • Request corrections or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Request data portability or limit the use of your information.

To exercise these rights, please contact us via our contact form, email, or phone.

Last updated: 10/5/2025

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